Pricing plans that is right for your
stage of growth

33% Discount on all yearly plans!
Annually
Monthly
Essential
Free
Billed Annually
1 Agent
Free
Unlimited Tickets  
2 Selling Channels  
Including
Saved Replies (Snippets)  
Tags  
Snooze  
Order Actions  
Inbox Rules  
@ Mentions  
Reply to eBay Cases, Returns & Refunds  
User Collision Detection  
Labels and Folders  
User Permissions  
Sign up for free
Professional
$29/mo
Billed Annually
Per Agent
Save $120 per year
Unlimited Tickets  
Unlimited Selling Channels  
Including
All the features from Essential Plan
AI Replies  
AI Summary  
AI rephrase  
Auto Responders  
Agents Insights
Workflow Insights  
SLA (Service Level Agreement)  
Feedback Alerts
Apps
Customers
Resolution Center  
Auto Messages  
Feedback Reminder  
Orders Manager  
Sign up for free
Recommended
Growth
$159/mo
Billed Annually
15 Agent Slots Included!
Save $480 per year
Unlimited Tickets  
Unlimited Selling Channels  
Including
All the features from Professional Plan
Dedicated Account Manager
1 Hour Onboarding
Priority Support
Lifetime Historical Data
Sign up for free
Essential
Free
1 Agent
Unlimited Tickets  
2 Selling Channels  
Including
Saved Replies (Snippets)  
Tags  
Snooze  
Order Actions  
Inbox Rules  
@ Mentions  
Reply to eBay Cases, Returns & Refunds  
User Collision Detection  
Labels and Folders  
User Permissions  
Sign up for free
Professional
$39/mo
Per Agent
Unlimited Tickets  
Unlimited Selling Channels  
Including
All the features from Essential Plan
AI replies  
AI Summary  
AI Rephrase  
Auto Responders  
Agents Insights
Workflow Insights  
SLA (Service Level Agreement)  
Feedback Alerts
Apps
Customers
Resolution Center  
Auto Messages  
Feedback Reminder  
Orders Manager  
Sign up for free
Recommended
Growth
$199/mo
15 Agent Slots Included!
Unlimited Tickets  
Unlimited Selling Channels  
Including
All the features from Professional Plan
Dedicated Account Manager
1 Hour Onboarding
Priority Support
Lifetime Historical Data
Sign up for free
Allowances
Essential
Professional
Growth
Tickets
Unlimited
Unlimited
Unlimited
Agents
1
$29/Mo (Yearly) - Per Agent
$39/Mo (Monthly) - Per Agent
30 Agents Included
Integrations
2 Channels
Unlimited
Unlimited
Selling channels
eCommerce stores
Marketplaces
Email channels
Social channels
Ticket management
Centralized ticket access
Full order details within tickets
SLA
Ticket badges
Translation
Labels and Folders
Team management
Internal notes
Mentions
Team collision detection
Smart tools
Email template
Automation rules
Auto responder
Auto messages
Agents insights
Workflow insights
Feedback alerts
Feedback reminder
Order manager
Onboarding and support
Onboarding
Dedicated account manager
Email support

Frequently Asked Questions:

Is there a limit on the number of tickets?

Nope, there's no limit. Our Helpdesk plans include unlimited ticketing communication.

Is there a limit on the number of agents I can have?

ReplyDesk’ system is able to support an unlimited number of teammates. Helpdesk subscription plans will limit the number of teammates you can add.

Can I connect more than one seller account?

Absolutely. Paid Helpdesk subscription allows you to connect an unlimited number of channels. 

How do I add more agents?

Navigate to the Billing page and find Plan Usage. Click the “Add” button for Agents. 

Do subscriptions renew automatically?

Yes, at the end of each billing period (monthly or yearly), your subscription will automatically renew. However, if you need to upgrade your subscription's sales tier, renewal may be postponed until you take action to upgrade your plan.

Does VAT apply to my purchases?

VAT is applied to Israeli customers only, according to the updated rates of the official government of Israel.

Which payment methods are accepted?

We accept Paypal and all credit cards.