Nope, there's no limit. Our Helpdesk plans include unlimited ticketing communication.
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Is there a limit on the number of agents I can have?
ReplyDesk’ system is able to support an unlimited number of teammates. Helpdesk subscription plans will limit the number of teammates you can add.
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Can I connect more than one seller account?
Absolutely. Paid Helpdesk subscription allows you to connect an unlimited number of channels.
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How do I add more agents?
Navigate to the Billing page and find Plan Usage. Click the “Add” button for Agents.
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Do subscriptions renew automatically?
Yes, at the end of each billing period (monthly or yearly), your subscription will automatically renew. However, if you need to upgrade your subscription's sales tier, renewal may be postponed until you take action to upgrade your plan.
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Does VAT apply to my purchases?
VAT is applied to Israeli customers only, according to the updated rates of the official government of Israel.
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Which payment methods are accepted?
We accept Paypal and all credit cards.
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Is my data safe?
The security of your data is important to us at ReplyDesk. Keeping our application up to date with the latest security standards is a top priority for us. We host our servers in a world-class data center that is monitored 24 hours a day. Each of our plans includes SSL encryption to ensure the safety of your data.
One tool for all your customer support channels
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